Privacy Policy

Overview 

Ginni Rich General Trading L.L.C is committed to protecting the privacy of users who visit our websites and mobile applications (“Websites/Apps”). We ensure that any personally identifiable information collected through our Websites/Apps or other means, such as in-store interactions, phone calls, emails, or other channels (“Other Channels”), is handled securely and in compliance with this Privacy Policy. By using our services, you agree to the collection, use, and storage of your personal data as outlined in this policy, which is an integral part of our Terms of Use.

Consent to Information Collection and Use 

We collect personal information such as your name, address, phone number, email, IP address, browser details, and other demographic or transactional data through our websites/apps or other channels. This information is stored securely and treated as confidential.

By using our websites/apps or engaging with us through Other Channels, you explicitly consent to our collection, processing, and use of your personal data as described in this policy. If you do not agree or have concerns, please contact us at support@ginnirich.com . By accessing our services, you grant Ginni Rich General Trading L.L.C a non-exclusive, royalty-free, perpetual license to use your personal information as outlined here.

Sharing of Personal Information 

We do not sell your personal data to third parties. However, we may share selected information with:

  • Our group companies and affiliates
  • Our franchisors
  • Communication service providers
  • Payment processors, warehousing, and delivery service providers
  • Third-party databases subscribed to by our company or brands
  • Government authorities, if required by law or to protect our rights
  • Agencies that help analyze site traffic, sales, and customer behavior 

We retain personal data as long as legally required and for business purposes.

Your Rights and Choices 

You may:

  • Opt out of marketing emails, calls, or messages at any time
  • Update or correct your personal information via your account
  • Deactivate your account 

To exercise these options, follow the instructions in marketing communications or contact us via the methods provided under “Contact Us.”

Social Media Data Collection 

When using social media logins, we collect:

  1. First and Last Name (displayed under Profile)
  2. Profile Picture (not stored on our servers, used for display only)
  3. Email Address (used for account display and communications)
  4. Social Media ID (used for login verification) 

To delete non-transactional social media data, contact Customer Care at support@ginnirich.com. Requests are processed within 14 working days.

Location Data 

We may collect location data via GPS, IP address, or Wi-Fi to provide location-based services, improve user experience, and ensure security. You can disable location tracking in your device settings. Location data may be shared with service providers but will not be sold for marketing purposes without your consent.

Cookies 

We use cookies to enhance browsing experience and track session validity:

  • Session Cookies : Store temporary session data.
  • Persistent Cookies : Remember preferences and personalize content Third parties cannot identify users through cookies. You may disable cookies in your browser settings, but this may affect site functionality.
Data Security 

We store personal data on secure servers and use industry-standard security measures. However, once data is transmitted over the internet, we cannot guarantee its security. Users acknowledge that internet-based data transmission is beyond our control.

Ginni Rich General Trading L.L.C does not guarantee the security of personal data and will not be liable for unauthorized access, disclosure, or data breaches.

Changes to Privacy Policy 

We may update this Privacy Policy periodically. Continued use of our websites/apps after updates constitutes acceptance of the revised policy.

Third-Party Websites 

Our websites/apps may link to third-party sites. We are not responsible for their privacy policies or content. Please review their policies before sharing personal data.

Limitation of Liability 

We, our affiliates, and partners shall not be liable for any damages arising from the collection, use, or storage of personal data.

Governing Law & Jurisdiction 

This Privacy Policy is governed by UAE law. The exclusive jurisdiction for any claim, action, or dispute with Ginni Rich General Trading L.L.C under this Privacy Policy will be in the appropriate courts of Dubai.